of shoppers prefer self-service options such as pick up lockers and shipment holding at terminals.
Source(s): November 2017 | The Modern Customer Delivery Imperative - Convey
of consumers consider delivery is most important to the overall shopping experience. Furthermore, two out of three consumers will choose a retailer based on the availability of delivery options.
Source(s): November 2018 | Last Mile Delivery: What Shoppers Want and How to Save Retail - Convey
July 2016 | Accenture
of shoppers say taking more than two days for delivery would prevent them from making a purchase.
Source(s): April 2018 | Retail TouchPoints
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