Pick up

35%

of shoppers prefer self-service options such as pick up lockers and shipment holding at terminals.

Source(s): November 2017 | The Modern Customer Delivery Imperative - Convey

73%

of consumers consider delivery is most important to the overall shopping experience. Furthermore, two out of three consumers will choose a retailer based on the availability of delivery options.

Source(s): November 2018 | Last Mile Delivery: What Shoppers Want and How to Save Retail - Convey
July 2016 | Accenture

40%

of shoppers say taking more than two days for delivery would prevent them from making a purchase.

Source(s): April 2018 | Retail TouchPoints